Mall Owners Look for Sales Data Capture at POS to Bridge Rental Loss

As commercial real estate growth remains sober in cities across India leading to high vacancy levels in Malls, space owners these days adopt new strategy to bring tenants to cover rental revenue loss.

As per the trend, retailers agree to pay less monthly rental but part a percentage of their monthly sales revenue to the shop owners. However, in the absence of a reliable real time sales data capture system, retailers show tweaked sales data to pay low rent to the owners thus causing huge loss to the later.

But with the availability of new POS software to capture real time sales data from shops, mall owners sitting at remote place don’t have to need to worry over rental loss. Not only this! They can use these data to find seasonal footfalls, popular merchandise, peak time sales, customers’ shopping pattern and behaviour, and host of other information.

As the concept is new and picking up in India, several POS software vendors offer reliable, transparent and sustainable Concessio  naire Sales Data Capture solution to Indian retail sector. POS vendors also offer such services in international and domestic airports and shopping centres across India which can give real time sales to owners and cut revenue loss due to suppression of real sales data.

Airports and shopping malls require innovative technology to track sales from commercial tenants in real time and POS software such as Pathfinder’s POS PATROL offers exactly the same with additional benefits to both retailers and space owners in terms providing visibility of real time retail operations, customers’ preferences and analytical data on various parameters which can be used to improve sales.

The commercial structures are empowered to automate data capture processes through consistent and dependable system and the requisite data can be accessed online and interpreted for future usages. Sales Data Capture solution has revolutionized airports and shopping centres by offering Retail Intelligence services which has helped brands and space owners alike to improve operational efficiency, reduce cycle time, fast realization of revenue, high cash flow and improved non-aviation revenues.

POS Patrol, for example, has so far wired over 9500 retail outlets spread across 60 shopping centres and four international airports where every sale is accounted for consistent data flow and auditing.

Commenting on the new trend, Bhaskar Venkatraman, Founder and CEO of JusTransact.com, a leading e-commerce portal dealing with Point of Sale technology products and solution in India, said: Capturing real time sales data at Point Of Sales (POS) counters is the best possible way to track sales and avoid tenant-owner conflicts over revenue sharing data. The sales data capture offers Retail Intelligence services which is beneficial for both retailers and space owners.”

Benefits for retailers

Data captured can help airports and shopping malls to develop a good tenant mix, which brings more footfalls and revenue.

The sales and other information can be used to understand the Retail Dynamics of array of stores spread across vast area in just one stroke, which otherwise will be time consuming, difficult to manage, involves huge man power, and also error-prone in collecting sales data.

The data on retail operations can be utilized by stores to improve insights on sales revenues and performance.

How it works

Take for example a shopping mall having more than 100 retail outlets. All these shops are provided with POS solution for billing, staff and inventory control. At the same time, a hidden software tool is embedded with each POS system which sends every sales detail to the server of the mall owners. As these days, rents are paid on the basis of revenues generated per month, such sales data capture software restrains retailers from concealing the actual sales data to pay low rent to shop owners.

The same system also works for airports where Concessionaire Sales Data Capture system is used to wire all the retailers inside the airport premises to capture real-time sales data. 

K Ramanathan

Also published in

EPR Retail News

Origin Launches Shubh Atika for Women in Mumbai

Mumbai-based Origin Realtors LLP has launched a new project in Mira Road under their brand, Shubh, with an innovative concept 'Atika' to celebrate womanhood.

Shubh's concept of 'purposeful housing for special sectors of the society' has been created to honor and nurture niche segments. Currently, it is focusing on special sectors of the society like women, senior citizens, and military personnel, etc. Shubh initiatives offer a unique advantage to these special sections - ownership exclusively to the members of these categories with an initial foray into the world of women.

Shubh Atika for Women

Atika is a unique tribute to the strengths and creativity of women with its one-of-a-kind property with ownership exclusively for women. Atika is embellished with basic and high-tech amenities. Well-connected to the MMR region, the project is a 5-minute drive from the station and a 5-minute walk to the Western Express Highway.

Atika is conveniently close to shopping areas, markets, salon, and restaurants. Its retail space, Aspire Zone, located on the ground floor, includes commercial establishments like a supermarket, clinic, pharmacy, ATM, and more. To ease the hectic lifestyles of professional women, schools, colleges, theaters, sports clubs, police station, fire station and hospitals are stationed in the vicinity. Atika has given importance to security and an array of top-notch amenities. It has been planned specially for the welfare of women.

Spread across a sprawling 2,245 square metres, Atika has a large part of its expanse dedicated to green open spaces. The project has magnificent 21-story towers scaling a height of 67 meters. Every adobe of Atika is meticulously constructed with the finest imported materials and contemporary design.

The opulent flats have spacious configurations of 1 and 2-bedroom apartments, ranging from 480 sq. ft. to 677 sq. ft. All of the apartments enjoy ample sunlight, fresh air and breathtaking views from all sides.

Bhavya Shah, Director, Origin Realtors LLP, said, "I am delighted to announce that Origin debuts on to Mumbai's real estate scene with a confidence born of concrete achievements. We undertake to scale greater heights of unparalleled design, state-of-the-art technology and inspired vision. Origin presents a union of precision, original design and the assurance of timely delivery. Origin's Shubh aims to honor special sections of the society, because they deserve it. With Atika, we are saluting women, with ownership exclusively for women."

About Origin Realtors LLP:

Origin Realtors LLP debuted on Mumbai's vast real estate industry in 2016. It boasts an extensive land bank, stretching across the metropolis. Each of Origin's projects will ensure homes with meticulous planning, foresight and an uncanny knack for anticipating the varied needs of its inhabitants. The projects have been crafted with an eye to sound construction and comfort for its residents.

JLL India Appoints Manish Aggarwal as MD for North and East

Leading international property consultancy firm JLL India has appointed industry veteran Manish Aggarwal as Managing Director - North and East India operations. Previously, Aggarwal was MD - North and East India at Cushman & Wakefield, and prior to that held key positions at Knight Frank and Colliers. He will be based in Gurgaon.

Manish Aggarwal

Manish Aggarwal will primarily focus on strengthening JLL's Delhi NCR transactions businesses, while simultaneously overseeing the firm's Eastern India operations. As a part of his new role, Aggarwal will also assume a senior leadership seat within JLL's India Leadership Council (ILC), a press note from JLL India said.

Santhosh Kumar, CEO - Operations & International Director, JLL India said: "Drawing on his extensive experience as a real estate expert across asset classes, Manish Aggarwal will drive our growth in North and East India. He has managed a variety of complex, high-value assignments with major Indian and international corporate clients, developers and funds. His indubitable abilities and deep connections with key stakeholders in these two critical markets made him the natural choice for JLL."

"As a real estate services professional, the move to JLL India is a logical transition for me," said Manish Aggarwal. "During my long career in the realty space, I have witnessed the transformational growth of this firm globally as well as in India. It is the pre-eminent and leading name among international property consultancies in India, with a vast operational platform that presents me the kind of challenging professional opportunities I prefer. I am highly enthused about applying my core competence in the North and East Indian markets to advance JLL's business there and to spearhead the next phase of growth in these critical markets," he added.

Manish Aggarwal's multi-faceted expertise, which includes identifying new business avenues, cross-selling opportunities, strengthening client relationships and ensuring service delivery have come into play from Day 1 of his appointment at JLL India. He is one of the rare real estate professionals specialized virtually in all key aspects of the realty business. Apart from office real estate transactions, he is an expert in real estate-focused Capital Markets, Land and Industrial services and Investment Services, including Valuations.

With the Delhi NCR office being one of JLL's most dynamic business centres, Aggarwal's leadership will contribute significantly to reaffirming the firm's stature as the region's leading International Property Consultancy.

Raheja Imperia Sets Benchmark for Low Density Luxury Housing in India

With a whiff of fresh air and a perfect solution to affordability, location and infrastructure, Raheja Universal's Imperia at Worli in Mumbai is the premium offering from the world-class developer.

One of the only few luxury developers in the country, Raheja Universal believes in creating large private spaces and offering open spaces and green cover within their properties as well. The project is constructed on a virgin plot, implying that there would be absolute privacy and unmatched luxury.

Raheja Imperia is based on the Low Density concept, giving residents more open space with larger green cover. It comes free of public car parking, SRA, or rehabilitation requirements, which means that the benefits of the facilities are solely for residents to enjoy; a much craved privacy in a densely populated city like Mumbai.

With configurations of 3, 3.5, 4, 4.5 and 5 BHK and all lavish amenities inside, the entire project has four demarcated zones, with 30 amenities, that promise to take care of individual needs of every family member. For instance, Imperial Park - a leisure walk, the serenity of meditation, Banquet Gardens, Outdoor Gym, Central green, Senior citizen' zone, jogging track, meditation zone, jacuzzi along with tranquil waterfall makes it serene and restful place to indulge oneself in.

For the fitness and sports enthusiasts, there's Club Imperia - an indoor club house that has a gymnasium, squash court and games room that relaxes and rejuvenates them after a long day. And the activity zone called Score promises to keep the kids occupied with the play area, mini basketball court, net cricket area and skating area.

Raheja Imperia

617 feet above the bustling city, take a dip into the highest infinity pool in Mumbai - Aeon, while enjoying the sunset with a glass of wine in the hand. An unparalleled view of the city's skyline from Atmosphere - the Sky Deck or Horizon 50 is a perfect setting for residents to spend time with some beautiful company.

Raheja Imperia is all set to redefine the very concept of luxury living in India. If the home is where the heart is, then make sure it is set on Raheja Universal's extravagant and grand Raheja Imperia.

About Raheja Universal:

Raheja Universal is a leading real estate developer catering to the mid- to high-end luxury housing segment and commercial property in India. Headed by Suresh Raheja and his sons Rahul and Ashish Raheja, the company has completed development of over approx. 6.28 mn sq. ft. of real estate across 48 premium projects in the Mumbai Metropolitan Region (MMR) region. Raheja Universal is known for its excellent execution, planning, monitoring and control. The company is backed by an experienced and qualified team of professionals who have the ability to identify land and develop projects with potential for capital appreciation.

The company has completed some landmark residential projects which include One Altamount Road, Raheja Anchorage, Raheja Atlantis, Raheja Legend, Raheja Empress, Raheja Sunkist, Raheja Exotica I and II and Raheja Acropolis I and ll. The commercial projects include Raheja Chromium, Raheja Centre-Point, Raheja Plaza, Raheja Titanium and Stanchart Tower.

The company has been the recipient of the Business Super Brand 2008, Consumer Super Brand 2009-10, Consumer Super Brand 2011-12 and Power Brand 2012 awards.

Qatar Holdings to Pump US$ 250 mn in Arthveda's Affordable Housing Fund

In a significant foreign investment in the affordable housing sector, Arthveda Fund Management Pvt. Ltd has said that Qatar Holding Llc has committed to invest $250 million in its affordable housing fund.

Bikram Sen, chief executive of Arthveda Fund, said that the subscription of the entire corpus of its foreign direct investment-compliant affordable housing fund by Qatar Holdings is the first significant foreign inward investment into India’s affordable housing segment after the recent Union budget.

The Union Budget on 1 February gave a big push to affordable housing projects and announced many incentives to realize the government’s housing-for-all initiative.

India needs to build 19 million urban housing units in the low- and mid-income category by 2022 across tier I, II and III cities which require a capital of $1 trillion, according to estimates by Arthveda.

Arthveda is an associate firm of Dewan Housing Finance Corp. Ltd (DHFL).

“Arthveda’s affordable housing fund leverages our entire group’s leadership in the low and mid-income lending segment and applies that to investments in affordable housing,” said Kapil Wadhawan, chairman and managing director of DHFL and Arthveda.

Apart from the affordable housing fund, which is Arthveda’s first offshore fund raising, the firm has raised domestic real estate funds earlier.

According to Arthveda, affordable housing is the main focus area in the country’s growth agenda and will trigger more foreign investments into this sector. The positive FDI policy changes that happened in this segment will also continue to give a boost to inward investments. 

The government of India has gradually removed minimum project and investment ticket size restrictions in this segment, which should significantly catalyze development and investment, Arthveda said in a statement.

Omkar Realtors Unveils Higher Floor Balance Inventory at Ananta Project in Mumbai

"For the first time Omkar has offered home loan at just 4% interest rate for customers along with a very lucrative static floor price rise," said Amit Parsuramka, Chief Marketing Officer, Omkar Realtors & Developers Pvt. Ltd.

Mumbai-based Omkar Realtors and Developers Pvt Ltd, one of the leading premium housing brands, has unveiled limited inventory of ready-to-move-in apartments for its higher floors in its project Ananta by Omkar located at Goregaon East, Mumbai. The project offering 2BHK apartments have a base pricing of Rs 12,750 sq.ft. and static floor rise from 15th -31st floors. 

The mid-ticket sized project offering a panaromic view of Sanjay Gandhi National Park with ready-to-move-in apartments are elegantly designed; offering the best of amenities ranging from Italian marble flooring in the living room, modular kitchens and wooden flooring in AC bedrooms along with a host of other amenities.

Omkar has also introduced flexible payment plan with a booking amount of only Rs 2 lakh for this project which is strategically located at 5 minutes distance from the western express highway and enjoys good access from the Aarey colony, Mohan Gokhale & Film city road.

The 2BHK apartments in the size-range of 1064 sq. ft. to 1242 sq. ft. saleable area has been constructed in just 1.5 years using the innovative fastest construction technology called Tunnel Form, making it the fastest construction of any development in Mumbai.

Ananta offers a wide range of amenities which includes a double height lobby; children play area, swimming pool, jogging track, gymnasium, landscaped garden, acupressure walkway and multi-gaming facility. In addition, the sheer value homes include invaluable specifications with zero compromise on all fixtures and amenities.

JLL India Makes Strategic Investment in Cloud1 Enterprises

International property consultancy JLL India‘s proprietary Real Estate Technology Investment vertical has announced an investment in NCR-based Cloud1 Enterprises, an end-to-end cloud-based platform that enables corporates to deploy telematics technologies to bring efficiency to employee transportation.

JLL India’s recently established structured vertical makes proprietary investments into early-stage technology companies with the potential to disrupt the real estate business.

Anuj Nangpal, Head – India Real Estate Technology Ventures, JLL India says, “Estimated at US$ 2 bn in India alone, the employee transportation sector is currently highly fragmented, inefficient and opaque. The potential for further optimization of company transportation costs via data analytics and telematics is phenomenal. Functionalities like mapping and routing have become basic features throughout the globe in this industry. Cloud1 will focus on data integration with traditional fleet management systems to convert telematics insights into fleet productivity.”

Cloud1’s business model is not predicated on a high customer acquisition cost and corresponding burn rates as a result of deep discounting. Proprietary algorithms allow intelligent utilization of vehicles and real-time trip monitoring, which enables Cloud1 to squeeze ultimate efficiency out of the value chain and offer employers a dedicated trip based model.

Sumir Anand, Co-founder – Cloud1 says, “Adhering to global standards of compliance and transparency, Cloud1 – unlike other technology providers – has made up-front investments to tech-enable vehicles which are supported by a 24 x 7 Command Center. Our platform and solution completely de-risks our clients from having to invest in technology. The grey area of employee transportation is one of the Indian industry’s biggest pain points; with Cloud1, we envisage a paradigm shift in this daily necessity – and the substantial operating expense it usually involves. We have invested over 18 months in developing and perfecting the platform.”

The current daily transportation cost per employee ranges between INR. 6000 to 13000 per month, and Cloud1 is confident that this figure can be reduced by at least 15%. In addition, up to 60% reduction can be realized in direct manpower deployed to service the organization’s transportation needs.

Cloud1’s services can imply an overall saving of up to 20% towards this expense – while adding substantial safety and security for employees. At current estimates, this could reflect an overall reduction in operational costs for the industry to the tune of INR 1200 –1500 crores per year.

“Cloud1 offers a managed services model to its clients via a telematics-enabled employee transport platform seamlessly integrated into the vehicle,” says Anuj Nangpal.

“With an entrepreneurial team of seasoned ITeS professionals with combined domain experience of over 70 years, Cloud1 has developed an accountable service delivery solution with practical and real-time tools to solve the transportation problem for BPM and InfoTech companies who currently rely on an unstructured vendor base for the daily commute of several lakh employees. Cloud1 seeks to offer the safest, most reliable and cheapest technology-enabled solution to corporate transportation teams. Thus, this investment is perfectly aligned with JLL’s commitment to offer technology-based services to the industry,” he says.

As opposed to current pure software platforms, Cloud1’s solution directly integrates vehicles with Cloud 1’s 24 x 7 Command Center, which actively monitors exception alerts on each trip and captures all critical data points – including driver authentication, vehicle compliance, safety and security alerts and route deviation.

Thus, the solution creates a completely secure, transparent and efficient employee transportation service offering and eliminates the need for clients to have ‘dedicated in-house’ call centers. Cloud1 will partner with its clients to offer analytics about data generated on its telematics platform to drive further efficiencies.